Special offers
To help the local community, we provide free and discounted technology support initiatives for local organisations, businesses and community groups.
Our current offer is a free, friendly and practical technology and online-safety awareness presentation, designed to help people use everyday technology with greater confidence and recognise common online risks.
We provide a practical awareness session for local organisations, staff, volunteers, residents, families and community members.
Sessions are designed for non-technical audiences and focus on real situations people may encounter at home, at work or while using online services.
Topics
The session can be adapted to the audience, their level of confidence and the time available.
Recognising suspicious emails, texts and phone calls
Avoiding common online scams
Creating and managing safer passwords
Using multi-factor authentication
Protecting personal and business information
Keeping computers, phones and tablets updated
Safer online shopping and banking habits
Using public Wi-Fi more safely
Recognising signs that an account or device may be compromised
Knowing what to do when something does not look right
Understanding when to stop and ask for help
Suitable groups
Other suitable local groups are welcome to contact us.
Practical awareness sessions for business owners, employees, volunteers and professional networks.
Topics can include phishing, account protection, safer password practices, handling business information and what staff should do when they encounter something suspicious.
Friendly sessions for staff, parents, carers or older students covering account security, online scams, safer device use, personal information and knowing when to ask for help.
Content involving children or young people will be agreed with the organising body and adapted to the relevant age group.
Clear, patient and jargon-free sessions for residents, relatives, carers and staff who want greater confidence using phones, tablets, computers and online services.
Accessible sessions for organisations that help local people use technology more safely and confidently.
Format
Sessions can be delivered online or, where agreed, in person at the organisation’s premises.
Online through Microsoft Teams, Zoom or another agreed platform, or in-person by arrangement.
A typical presentation lasts between 30 and 60 minutes and includes time for questions.
The organiser can tell us about the audience, their main concerns and any topics they would particularly like covered.
The awareness session is completely free and there is no obligation to purchase anything.
After the presentation, attendees may ask general questions or request a free initial consultation about a computer, Wi-Fi, device, account or other technology issue.
Where appropriate, we can provide a quotation for further support, either at the venue, through a home visit, by device drop-off or by video call.
Any repair, account access or paid support is agreed separately and is subject to our normal identity, ownership, quotation and terms-of-service checks.
Subject to availability and agreement with the organiser, we may remain at the venue after an in-person presentation to answer individual questions and provide short consultations.
Where a suitable issue can be assessed or resolved safely at the venue, we may offer a quotation for support at that time.
Reduced rates may occasionally be available where work can be completed efficiently during the same visit. Any price will be explained and agreed before paid work begins.
BML Strategy is a local Wokingham-based IT support business. We want to help people in our community feel more confident with technology and better prepared to recognise common online risks.
The sessions also give local people an opportunity to meet us, ask questions and understand the types of practical IT support available if they need further help.
Request a session
Tell us about your group and what would be useful. We will review suitability and availability before confirming anything.
Tell us briefly what is going wrong and we will let you know whether a home visit, drop-off, video call or another support route is likely to be most suitable.
Request a free initial consultation