Services
Choose the problem that sounds closest. If you are not sure, just get in touch and explain what is happening in plain English.
Support is available by home visit, drop-off or video call depending on the issue.
Help diagnosing and fixing common problems with PCs, laptops and Macs, including slow performance, startup problems, software issues and general setup.
Best support option: Drop-off, home visit or video call depending on the issue.
Support with everyday technology problems that can quickly become frustrating, including printers, email, passwords and online accounts.
Best support option: Home visit or video call.
Help reviewing and improving home Wi-Fi, router setup, weak signal areas and home office connectivity.
Best support option: Home visit recommended.
Help checking suspicious behaviour, unwanted software, strange pop-ups and basic security settings.
Best support option: Drop-off or video call. Home visit where needed.
Help with simple recovery of lost files, photos and documents, plus backup advice to reduce the risk of future loss.
Where specialist recovery is needed, we will explain the options before you spend money.
Best support option: Drop-off recommended.
Help setting up new devices properly and explaining the essentials in plain English.
Best support option: Home visit, drop-off or video call.
Help choosing, setting up and connecting smart home devices without the guesswork.
Best support option: Home visit recommended.
Practical IT support for small businesses that need reliable devices, accounts, cloud access and everyday technology to work properly.
Best support option: Home visit, drop-off or video call depending on the issue.
For eligible diagnosis and software-support services, you will not pay the labour charge if we cannot identify the cause of the agreed issue or provide the agreed resolution.
A clear diagnosis, recommendation or confirmation that replacement hardware or specialist support is required may count as completed work. Call-out charges, parts, replacement hardware, licences, specialist recovery, third-party services and support outside our normal area are quoted or charged separately.
Send a short message in plain English and we will help you choose the simplest next step.